FAqs - frequently asked questions
As questions arise we'll add things to this list. Sometimes we'll just put a bare bones entry to get a fact out there and later follow it up with more detail as needed. This will develop based on what volunteers request.
[Editor conventions: place new entries alphabetically, at end of each entry put your initials & date last updated, add ================== on separate line between each entry.] (nkc, last updated 10/14/15)
[Editor conventions: place new entries alphabetically, at end of each entry put your initials & date last updated, add ================== on separate line between each entry.] (nkc, last updated 10/14/15)
I CAN'T FIND THE ITEM TO SELL!!!!
Type in the artist's vendor code and hit enter (Example... Sandra L. Michalik is SLM). A list of the artist's pieces will show up. Just click on the one you want to sell.
WHAT IS GOOGLE DRIVE? Google Drive is a storage space "in the cloud". This means the information is being stored for us by Google. This information can be accessed from anywhere, with any computer. Documents can be worked on at home, saved, and opened at the gallery. Click on the triangle icon on the desktop (left). Click on Volunteers. Inside there is all kinds of information, forms, etc.
ART UNCORKED CLASS REGISTRATION: Should be done via our web page www.aavart.org (follow the CLASSES/EVENTS menu link.) If someone comes in and wants to do it in the store you can work with them to register right on the AAV computer. They pay through PayPal but do not need to have a PayPal account, just a credit card. Make sure you are familiar with the system. Ask Terry, Rose, Sandra, or Nancy for help if you'd like a quick training on this simple task.
If the customer is not able to use PayPal we will allow them to purchase like any other item and pay directly to the gallery. Pretend you are selling a piece of artwork.... where you usually type an item #, type in C- (include the dash) then hit the enter key. You will see the list of classes. You may need to scroll down. The initials are the instructor and the number is the date of class. For example: C-NC-110715 is the Class taught by Nancy Cornett on 11-07-15. Double check the date and double click to select that class. Proceed to sell the class as any other piece of artwork. (nkc & slm 10/28/15)
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SHIPPING Yes, we will ship purchases. Sandra is working on some solutions. We are planning to develop a more comprehensive system, but for now you can tell people that we will ship, Right now, just call or email sandra (734-355-4042); [email protected]. OR.... take it to the post office, get a price for weight and zone shipped; charge customer and let sandra know and she'll get it shipped.
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HOW TO SEE THE VOLUNTEER WEBSITE FROM HOME
volunteersaav.weebly.com
Type in the artist's vendor code and hit enter (Example... Sandra L. Michalik is SLM). A list of the artist's pieces will show up. Just click on the one you want to sell.
WHAT IS GOOGLE DRIVE? Google Drive is a storage space "in the cloud". This means the information is being stored for us by Google. This information can be accessed from anywhere, with any computer. Documents can be worked on at home, saved, and opened at the gallery. Click on the triangle icon on the desktop (left). Click on Volunteers. Inside there is all kinds of information, forms, etc.
ART UNCORKED CLASS REGISTRATION: Should be done via our web page www.aavart.org (follow the CLASSES/EVENTS menu link.) If someone comes in and wants to do it in the store you can work with them to register right on the AAV computer. They pay through PayPal but do not need to have a PayPal account, just a credit card. Make sure you are familiar with the system. Ask Terry, Rose, Sandra, or Nancy for help if you'd like a quick training on this simple task.
If the customer is not able to use PayPal we will allow them to purchase like any other item and pay directly to the gallery. Pretend you are selling a piece of artwork.... where you usually type an item #, type in C- (include the dash) then hit the enter key. You will see the list of classes. You may need to scroll down. The initials are the instructor and the number is the date of class. For example: C-NC-110715 is the Class taught by Nancy Cornett on 11-07-15. Double check the date and double click to select that class. Proceed to sell the class as any other piece of artwork. (nkc & slm 10/28/15)
==========================
SHIPPING Yes, we will ship purchases. Sandra is working on some solutions. We are planning to develop a more comprehensive system, but for now you can tell people that we will ship, Right now, just call or email sandra (734-355-4042); [email protected]. OR.... take it to the post office, get a price for weight and zone shipped; charge customer and let sandra know and she'll get it shipped.
- We require a week to get it shipped (but if it's small and simple to pack it will probably go more quickly.)
- Cost will depend upon what it costs us to have it packed and postage/shipping fees. We do not make a profit on this service.
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HOW TO SEE THE VOLUNTEER WEBSITE FROM HOME
volunteersaav.weebly.com